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There are system integrators and then there are system integrators! Many times system integrators are rated on a good, better, best scale. As one engineer

I remember when companies had complaint departments, which means I’m probably dating myself. Today however, handling complaints seems to be all about customer service, giving

People say that entrepreneurs and small business owners must wear many hats to be successful.

The Value of Firing (bad) Customers. The person who wrote “the customer is always right” was referring to the golden rule of salesmanship; “to avoid

Unique Leadership Skills Lead to Superior Teams                                        LinkedIn seems to be flooded with information on Leadership Skills, the qualities of a good leader and what

Trust Issues (The good kind) Customers purchase products and services from people they can trust.  Good honest people tend to do business and interact with